The 'AirHelp Score report 2024' placed IndiGo close to the bottom at 103rd place out of the 109 airlines analysed

Indigo reportedly refuted the claims of an AirHelp survey, which alleged that the airline came among the worst on the basis of certain parameters including punctuality.

According to DGCA data, IndiGo carried over 7.25 crore passengers between January and September, capturing a market share of 61.3 per cent

AirHelp releases an annual ranking of international airlines and airports. The rankings for airlines are based on three criteria — on-time performance, customer opinion, and processing of compensation claims.

MUMBAI: IndiGo, India’s largest airline, has been ranked among the world’s worst airlines in a recent survey conducted by AirHelp, a firm specializing in processing compensation claims for flight disruptions and lost luggage.

In a recent response to a global airline ranking survey by AirHelp, which placed IndiGo among the worst airlines in the world, the largest domestic carrier has strongly rejected the findings, questioning the credibility and methodology of the rankings.

AirHelp's 2024 rankings evaluate global airlines based on punctuality, customer experience, and service. Brussels Airlines leads, unseating Qatar Airways, while Tunisair ranks last. IndiGo, India's largest airline,

AirHelp Inc. released its 2024 report ranking global airlines. The ranking evaluates customer experience, flight disruptions, and passenger feedback. Tunisair was the worst at No. 109. Brussels Airlines topped the list,